Terms of Service

1. The service

VisitorType (“the Service”), operated by [OPERATOR NAME / ENTITY], [COUNTRY], lets you detect AI and human visitors on your websites, manage tags and triggers, and analyze traffic. By creating an account you agree to these terms.

2. Early access / free period

The Service is currently offered free of charge during early access. It is provided “as is” without warranties of any kind; features may change, and we may introduce paid plans with reasonable notice. We aim for high availability but offer no SLA during early access.

3. Your responsibilities

• Install the snippet only on sites you own or are authorized to manage.
• You are the data controller for your visitors: provide any legally required notices or consent mechanisms on your own sites, and use the Service in compliance with applicable law.
• Tags you deploy through the Service are your content and your responsibility.
• Keep your account credentials and API keys confidential.
• No abusive use: no unlawful content in tags, no attempts to disrupt the Service, no circumventing plan limits.

4. Data

Our Privacy Policy describes what we process and how. For visitor event data we act as your processor; a data-processing agreement is available on request at [email protected]. You can delete your data by deleting containers or your account.

5. Third-party AI providers

If you connect an AI provider to the built-in assistant, your use of that provider is governed by its own terms; you are responsible for the API keys you supply and any charges they incur.

6. Liability

To the maximum extent permitted by law, the Service is provided without warranty and our total liability is limited to the amounts you paid us in the twelve months before the claim (during the free period: zero). Nothing in these terms excludes liability that cannot lawfully be excluded.

7. Termination & changes

You may stop using the Service and delete your account at any time. We may suspend accounts that violate these terms. We may update these terms; material changes will be announced by email or in-app with reasonable notice.

8. Governing law

These terms are governed by the laws of [JURISDICTION]; venue is [CITY/COURT].